Welcome to JDN Relocations Packers and Movers. These Terms and Conditions govern the use of our website and services. By booking our services or accessing our website, you agree to comply with the terms stated below. We request all customers to read these terms carefully before confirming their relocation booking.

1. Definitions

“Company” refers to JDN Relocations Packers and Movers.
“Customer” refers to any individual or organization that books or uses our relocation services.
“Services” include household shifting, office relocation, vehicle transportation, packing services, loading and unloading, warehousing, and related logistics support.

2. Booking and Confirmation

Bookings are confirmed only after receiving complete move details and mutual agreement on pricing, schedule, and service scope. The Company reserves the right to accept or reject any booking request based on operational feasibility.

Customers must provide accurate and complete information regarding goods to be transported. Any additional items not disclosed at the time of quotation may result in revised pricing.

3. Pricing and Payments

All quotations provided by JDN Relocations Packers and Movers are based on the information shared by the customer. Final charges may vary if:

• The volume of goods differs from the declared amount

• Additional services are requested

• There are changes in pickup or delivery location

• Unforeseen circumstances affect logistics

Payment terms will be communicated at the time of booking. The Company may require advance payment before commencement of services. Full payment must be cleared as per agreed terms.

4. Customer Responsibilities

The customer agrees to:

• Provide correct pickup and delivery addresses

• Ensure proper access for loading and unloading

• Inform about fragile, valuable, or high-risk items in advance

• Secure personal documents, jewelry, cash, and valuables separately

The Company shall not be responsible for loss of items that are packed by the customer without our supervision.

5. Prohibited Items

Customers must not include hazardous, flammable, explosive, illegal, or perishable goods in the shipment. Transporting such items is strictly prohibited.

If such items are discovered, JDN Relocations Packers and Movers reserves the right to refuse transportation without liability.

6. Delays and Force Majeure

While we strive to complete every move within the agreed timeline, delays may occur due to:

• Weather conditions

• Traffic congestion

• Government restrictions

• Natural disasters

• Strikes or unforeseen operational issues

The Company shall not be held liable for delays caused by circumstances beyond our reasonable control.

7. Damage and Liability

We take utmost care in packing, handling, and transporting goods. However, in the unlikely event of damage:

• Claims must be reported immediately upon delivery

• Claims submitted after delivery may not be considered

• Compensation, if applicable, will be limited to the agreed terms at booking

The Company is not liable for:

• Pre-existing damage

• Electrical or mechanical malfunction of appliances

• Items packed by the customer

• Loss of cash, jewelry, or confidential documents

Customers are encouraged to opt for transit insurance for additional protection.

8. Cancellation and Rescheduling

Cancellation or rescheduling requests must be informed in advance. Cancellation charges may apply depending on the stage of booking and resources allocated.

Refund eligibility, if any, will be evaluated as per company policy.

9. Storage Services

For goods stored in our warehouse facilities, storage charges will apply as agreed. The customer must collect goods within the agreed storage duration. Additional charges may apply for extended storage periods.

10. Website Usage

All content on the website of JDN Relocations Packers and Movers is for informational purposes only. Unauthorized copying, reproduction, or misuse of website content is strictly prohibited.

We reserve the right to modify website content or service details without prior notice.

11. Privacy

Customer information collected during booking or website use is handled in accordance with our Privacy Policy. We are committed to maintaining confidentiality and data protection standards.

12. Amendments

JDN Relocations Packers and Movers reserves the right to update or modify these Terms and Conditions at any time without prior notice. Customers are advised to review this page periodically.

13. Governing Law

These Terms and Conditions shall be governed by applicable laws and regulations. Any disputes arising from services provided shall be subject to the appropriate legal jurisdiction.

By booking our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

At JDN Relocations Packers and Movers, our goal is to provide safe, reliable, and transparent relocation services while maintaining professional standards and customer trust.